ALL BOOKED. WHAT’S NEXT?

1. We’ll Get in Touch

After you've made a booking, our exceptional office team meticulously reviews every aspect of your order. This includes confirming the address, your home's size, any mention of pets, and taking note of any special requests. In some cases, we might propose an in-person estimate to ensure the work's scope aligns with your preferences. Once everything is sorted, you'll receive a confirmation that all is well and your appointment is confirmed.

To prevent you from overlooking our scheduled date, we'll send you emails and texts as reminders – this is typically when our clients break into a little happy dance! 😄

2. We meet your home

On the cleaning day, our team, dressed in navy shirts with gold star logos, will arrive at your place. They're chosen specifically for your home and are super friendly, greeting you with a smile.

First, they'll check out your home to make sure they can finish the job within the expected time. If they need more time, our office will talk to you about options. We want to make sure everything works well for you.

Our team is picked for being understanding and smart. We care about them a lot. While they're there, please help them by keeping a comfy temperature, securing pets (for their safety too!), and making sure there are no things like animal waste or bugs. Having less stuff around helps them reach all the places that need a deep clean. Thanks for your help!

3. We Will Work Our Magic!

At this stage, you can trust us to take care of your home. We'll spend hours cleaning, polishing, and making everything shine. Our approach is filled with care and love. Imagine we're cleaning for our own grandma – that's the level of dedication we bring.

Once we're done, our team will show you the results and ask if you're happy with everything. Please don't hesitate to point out anything we might have missed. Even though we might seem like angels, we're humans and can sometimes overlook things unintentionally. If there's something we could have done better, we're eager to hear from you. Your feedback helps us improve and become better as a company.

If you're truly pleased with our service, please let us know – making you happy is what drives us. Tips are never expected but are always appreciated. However, what means even more to us is your honest and kind review.

And hey, we'd love to have you as our customer for the long haul. If you're interested, just mention it to our team, whether in the field or at the office. We'll be more than happy to talk about your budget and needs, and set things up to keep your home sparkling and cared for.

4. Enjoy!

Picture this: The skies seem to open up, and even unicorns join in with a joyful melody.

Here's the straightforward part: If you're thrilled with the service, that's when your card gets charged. Your happiness is our cue.

Now, revel in the shine of every surface, the crispness of the air, and the cherished moments spent with your dear ones.